Our Commitment to Quality

At home-fashion.in, we have a longstanding commitment to providing high-quality decorative lighting products. With decades of experience working closely with Manufacturers and Suppliers, we have built a strong foundation based on quality customer service and maintaining a range of in-stock products. Every item we offer is inspected and packed with the utmost care and attention to detail before delivery.

Returns and Replacements:

1. No Returns: We regret that we do not accept returns once a product has been purchased. However, we strive to ensure your satisfaction through our quality assurance processes.

2. In Transit Damage: In the unlikely event that your order sustains damage during transit, we kindly ask you to send us photographs of the damaged part or parts within 7 days of receiving the product. We are committed to your satisfaction and will promptly send you a replacement free of charge.

3. Unusable or Completely Broken Products: In extremely rare cases where a product is completely unusable or irreparably broken, please provide us with pictures along with your invoice number within 7 days of receiving the item. You may choose between receiving a replacement or a credit for the purchase, according to your preference.

Cancellation Policy:

If you need to cancel your order, please notify us within 24 hours of placing it. You can do so by sending an email to [email protected] or by SMS to +91-9810116544, including your order number. We recommend keeping a record of your cancellation acknowledgment for your reference. Refunds for cancellations will be processed online within 7 working days.

Your satisfaction is our priority, and we are dedicated to providing you with quality products and exceptional customer service at home-fashion.in. If you have any questions or concerns, please feel free to reach out to us.